Returns & Exchanges

At Hyperkin Store, we stand by the quality of our gaming hardware and accessories. If you are not completely satisfied with your purchase, you may return your items within 30 days of delivery for a full refund or exchange.

1

Initiate Your Request

Log in to your account and navigate to the order history section to select the items you wish to return and obtain a Return Merchandise Authorization (RMA) number.

2

Prepare the Package

Securely pack the electronics in their original packaging, ensuring all cables, manuals, and peripheral components are included to qualify for a full refund.

3

Ship the Item

Affix the provided prepaid shipping label to the outside of your package and drop it off at any authorized carrier location.

4

Inspection and Refund

Once our technical team verifies the condition of the hardware, we will process your refund or ship your replacement within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing